These terms and conditions ("Terms") govern your use of www.welcome.dreamlife.agency (the "Website"), operated by Dream Life Agency ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Website.
1. Use of the Website
1.1. You must be at least 18 years old to use the Website. By accessing or using the Website, you warrant that you are at least 18 years old.
1.2. You agree to use the Website only for lawful purposes and in accordance with these Terms. You are prohibited from using the Website in any way that could damage, disable, overburden, or impair the Website, or interfere with any other party's use of the Website.
1.3. You agree not to engage in any unauthorized access to any part of the Website, or any systems or networks connected to the Website.
2. Intellectual Property
2.1. The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Dream Life Agency, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
2.2. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Website, except as follows:
Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials. You may store files that are automatically cached by your Web browser for display enhancement purposes.
3. Privacy Policy
3.1. Your use of the Website is also governed by our Privacy Policy, which is incorporated herein by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.
4. Limitation of Liability
4.1. In no event shall Dream Life Agency, its affiliates, or their licensors, successors, or assigns, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any content obtained from the Website; or (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
5. Governing Law and Jurisdiction
5.1. These Terms shall be governed by and construed in accordance with the laws of Arizona, without regard to its conflict of law provisions.
5.2. Any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the federal courts of Arizona, and we each waive any objection to the exercise of jurisdiction over us by such courts and to venue in such courts.
6. Changes to Terms
6.1. We reserve the right to amend these Terms at any time by posting the amended terms on the Website. All amended terms shall automatically be effective immediately upon posting. Your continued use of the Website following the posting of the amended terms constitutes your acknowledgement of the modifications and agreement to abide and be bound by the amended terms.
7. Contact Us
7.1. If you have any questions about these Terms, please contact us at [email protected] or 507-481-5142
8. Fulfillment Policy
8.1 Service Delivery: Upon agreement and payment, we will commence work on your digital marketing project within 7 days. Our team will work diligently to meet agreed-upon deadlines and deliverables outlined in the project scope.
8.2 Communication: We value open communication with our clients throughout the project. You will be assigned a dedicated account manager who will serve as your main point of contact. We encourage regular updates and feedback to ensure that our services align with your expectations.
8.3 Quality Assurance: We strive for excellence in all aspects of our services. Our team undergoes regular training and stays updated on industry trends to deliver the highest quality results. If you have any concerns about the quality of our work, please contact your account manager immediately, and we will address them promptly.
8.4 Completion: Upon completion of the project, we will conduct a final review with you to ensure that all deliverables meet your satisfaction. Once approved, the project will be considered complete.
9. Refund Policy
9.1 Refunds may be issued in the following circumstances:If we fail to commence work on your project within the agreed-upon timeframe.If we are unable to fulfill the services outlined in the project scope despite reasonable efforts.If you cancel your project within 72 hours of making payment, subject to any applicable cancellation fees outlined in your service agreement.
9.2 Refund Process: To request a refund, please contact your account manager or our customer support team or email [email protected]. Refund requests will be reviewed on a case-by-case basis. We reserve the right to deny refund requests that do not meet the eligibility criteria outlined above.
9.3 Refund Method: Refunds, if approved, will be issued using the original method of payment. Please allow up to 14 business days for the refund to be processed and reflected in your account.
9.4 Non-Refundable Fees: Certain fees, such as setup fees or fees for third-party services, may be non-refundable. These fees will be clearly outlined in your service agreement.